COVID-19 || SUPPORT
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The New Normal at Sperrin College
COVID-19 GUIDELINES - BACK TO SCHOOL Please download and read the 'New Normal' booklet which outlines new procedures that will be put in place whenever school resumes.
We have also produced an accompanying video. Please note that the situation remains fluid and we will provide up to date information nearer to the start of the new term. 
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TECHNICAL SUPPORT FOR DISTANCE LEARNING
To help assist with distance learning during this period of closure our technical support staff will try to provide you with support if you are experiencing issues.
There are a range of issues pupils might face when making use of C2K MySchool, Google Classroom and other online learning tools.
These include but are not limited to:
List of Common Issues and Resolutions
Troubleshooting for Google Classroom
https://support.google.com/edu/classroom/answer/6315899?co=GENIE.Platform%3DDesktop&hl=en
Follow this link to logout of any existing google accounts, then login using your C2k Email address.
https://accounts.google.com/logout
This link will take you directly to Google Classroom
https://classroom.google.com
To help assist with distance learning during this period of closure our technical support staff will try to provide you with support if you are experiencing issues.
There are a range of issues pupils might face when making use of C2K MySchool, Google Classroom and other online learning tools.
These include but are not limited to:
- Forgotten passwords
- Accessing a particular Google Classroom
- Accessing an assignment in a Google Classroom
- Logging into MyMaths or accelerated reader
List of Common Issues and Resolutions
- If you accidently locked your account, it will automatically unlock itself again after 30mins.
- If your password has expired you can reset it at https://services.c2kni.net/ums/
- When trying to access Google Classroom, please ensure that you are not already logged in as your personal Gmail account.
Troubleshooting for Google Classroom
https://support.google.com/edu/classroom/answer/6315899?co=GENIE.Platform%3DDesktop&hl=en
Follow this link to logout of any existing google accounts, then login using your C2k Email address.
https://accounts.google.com/logout
This link will take you directly to Google Classroom
https://classroom.google.com
- Login to Google Classroom by using your C2k email – YOURUSERNAME@c2ken.net
- To Access your C2k Documents directly you can follow this link. https://myfiles.c2kschools.net/HTCOMNET/default.aspx?Mobile=standard
SCHOOL COUNSELLING - https://familyworksni.com/
SAMARITANS - CALL - 116 123
SAMARITANS - CALL - 116 123
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